My Package Says Delivered but I Don’t Have It

If your package shows as delivered, please try these steps first:

1. Check your mailbox, parcel locker, front desk, leasing office, or mail room
2. Check nearby doors or neighbors
3. Wait 24 hours, as carriers sometimes pre-scan packages before final dropoff
4. Check for multiple shipments if your order contained several items

If the package still does not appear after 24 hours, please contact support with your order number so we can help review next steps.