Shipping questions

  • International Shipping Charges

    All international rates are based on country of origin and will depend on the size of the order. Understanding International Rates Based on Country If you are planning to do business internationally, it is important to understand how international rates are calculated. One key factor that determ...
  • Order Status and Processing Times

    Q: When will my order ship? A: Our standard production time is up to 30 business days as all of our products are made to order. Once your order is ready, it will be shipped and you’ll receive a notification with tracking information. Shipping times vary based on the shipping method selected at ch...
  • Package Protection

    Experience peace of mind with our Delivery Guarantee, ensuring protection in the unfortunate event that your order is damaged, stolen, or lost during transit. WHAT WE CONSIDER AS LOST/STOLEN: Parcel shipping status marked as 'delivered,' but you haven't received it within our designated time fr...
  • What countries do you ship to?

    We proudly ship to over 280 countries across the globe! If you're unsure whether we ship to your country, you can check during checkout by entering your shipping address.