How to Initiate an Exchange
To initiate an exchange, please contact us immediately at support@uwumarket.us. Our customer service team will be happy to assist you in opening an exchange ticket. Please note that we can only process one exchange per order.
Shipping Costs
Please be aware that the customer is responsible for all shipping costs associated with returning the item(s) to UwU Market. This includes the cost of shipping the item back to us as well as any additional fees or taxes that may be incurred during the return process.
Store Credit
Once we receive your returned item(s), we will issue store credit for the full purchase price of the item(s). This credit can be used towards any future purchase at UwU Market.
Conclusion
At UwU Market, we value our customers and want to ensure that you are completely satisfied with your purchase. If for any reason you need to exchange an item, please don't hesitate to contact us. We are here to help and will do everything we can to make the exchange process as smooth and hassle-free as possible.