Refunds policy
At our company, we take pride in providing high-quality products and services to our customers. To ensure that we maintain our commitment to excellence, we have implemented a strict no refund policy. This means that all sales are final, including pre-order products.
Defective Items
However, we understand that there may be instances where a customer receives a defective item. In such cases, we encourage our customers to contact us within 5 days of delivery at support@uwumarket.us. Claims made outside of this time frame will not be accepted.
When contacting us about a defective item, please provide your order number and a detailed explanation of the issue. This will help us to quickly identify the problem and provide an appropriate solution.
Our Commitment to Quality
While we do not offer refunds, we are committed to providing our customers with the highest quality products and services. If you have any concerns about your purchase, please do not hesitate to contact us. We are always happy to assist you in any way we can.