Pre-Order, Petition & Plushie Production

• How Does the Petition Process Work?

  Our plushie petition process moves through several milestones before shipping begins. Petition Stage The plushie is live for pledges and community support. Creator Approval & Prototype Design Once the petition succeeds, the factory begins translating the character into a physical plush prot...

• Our Production & Fulfillment Process

  We use a hybrid production model across China and the U.S., with fulfillment routed through our Texas warehouse. Learn how production, shipping, and timelines work for your order.

• Why Is My Plushie Still in Prototype Revisions?

  Plushie projects often require multiple prototype revision rounds before production can begin, and this is a normal part of the process. Each sample round helps the creator and factory refine: proportions and sitting balance embroidery details hair and accessory shapes sewing structure facial ex...

• Why Is There No Exact ETA Yet?

  Exact ETAs are not always possible during the prototype and creator approval stages. Unlike standard products, plushies are highly custom projects that rely on: creator feedback timing factory design queue availability sample revision complexity embroidery and sewing adjustments accessory fit te...