How to Update the Size of Your Order

If you have recently placed an order with our company but need to update the size, we are happy to help you make the necessary changes. However, it's important to note that we have specific policies in place regarding size exchanges.

Contact Our Support Team

If you need to update the size of your order, the first step is to contact our support team. You can do this by email. Once you have initiated a size exchange, our team will guide you through the process.

Cancel and Replace the Order

In order to update the size of your order, we must cancel the original order and replace it with a new one that reflects the updated sizes. This is because our production process is highly automated and we are unable to make changes to orders once production has begun.

Time Limit for Size Exchanges

It's important to note that there is a time limit for size exchanges. If 18 hours have passed since the order was placed, we are no longer able to update your size as production has already begun on your products. Therefore, it's important to contact our support team as soon as possible if you need to make changes to your order.

Conclusion

At our company, we strive to provide our customers with the best possible service. If you need to update the size of your order, please don't hesitate to contact our support team. We will do our best to accommodate your needs and ensure that you are satisfied with your purchase.